Privacy Policy

Who we are

MP Software for Good Limited (trading as MP Software for Good Limited, "we", "us", "our") is the data controller for personal data collected through this website.

Registered Office: HQ, 18-22 Hamilton Street, Birkenhead, CH41 1AL, United Kingdom.

Privacy contact: [email protected]

Scope

This policy explains how we collect, use, and protect personal data when you use our website and contact us. We primarily serve customers in the United Kingdom, and also work with customers in the EU and the United States.

Data we collect

We collect the personal data you provide through our contact and marketing forms, including:

• Name
• Email address
• Company name (if provided)
• Phone number (if provided)
• Project type and budget range (if provided)
• Any information you include in your enquiry message

We also collect technical and usage data through cookies and similar technologies (see our Cookie Policy), such as page views, device/browser information, and campaign interaction data.

We do not intentionally collect special category (sensitive) personal data or data from children.

How we use your data and legal bases (UK GDPR/EU GDPR)

• To respond to enquiries and provide requested information (legitimate interests and steps at your request before a contract).
• To communicate about services and proposals (legitimate interests and, where applicable, performance of a contract).
• To operate and secure our website (legitimate interests).
• To measure website performance and improve marketing effectiveness (consent for non-essential cookies).
• To comply with legal obligations (legal obligation).

Marketing communications

If you sign up for updates, we may send marketing emails. You can unsubscribe at any time using the unsubscribe link in the email or by contacting us at [email protected].

Third-party services and recipients

We use third-party providers to run and improve our website and marketing, including analytics, advertising, and infrastructure providers such as Google Analytics, Google Ads, Meta Pixel, LinkedIn, TikTok, and Cloudflare.

These providers may process personal data on our behalf or as independent controllers depending on the service. Where required, we put appropriate agreements in place.

International transfers

Because some of our providers operate globally, your data may be processed outside the UK or EEA, including in the United States. Where this happens, we rely on appropriate safeguards (such as adequacy decisions or contractual protections) as required by data protection law.

Retention

We currently retain customer, lead, and analytics records indefinitely unless we are required to delete them sooner, or unless you exercise your deletion rights where applicable.

Your rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to processing, and request portability of your personal data.

We support self-service data deletion/export where available. You can also request support by emailing [email protected]. We aim to respond within 30 days.

Complaints

If you are not satisfied with how we handle your personal data, you may contact us first at [email protected]. You may also lodge a complaint with the UK Information Commissioner's Office (ICO), or your local supervisory authority where applicable.

Governing law

This policy is governed by the laws of England and Wales.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.